线上自助平台服务协议

欢迎您使用网宿科技股份有限公司提供的线上自助平台服务!

网宿科技股份有限公司提供的线上自助平台服务(以下简称“本服务”或“自助服务”)是由网宿科技股份有限公司(以下简称“本公司”或“网宿”)向线上自助平台用户提供的各类产品与服务,详见本公司官方网站(https://www.wangsu.com/,以下简称“本网站”或“平台网站”)控制台页面上相关产品及服务、特点、质量标准等介绍。本服务协议条款由您和本公司签订。 本公司在此特别提醒您认真阅读、充分理解本协议中各条款,特别是免除或者限制责任的条款、法律适用和管辖条款。本公司平台网站的法律声明、规范、通知、公告、针对个别产品或服务所公示的规则等均为本协议的组成部分,与本协议不可分割且具有同等法律效力。

一、总则

  1. 您确认:您在使用本服务之前,请您充分阅读、理解并接受本协议的全部内容,一旦您选择“同意”并完成注册、开启流程或使用本服务,即表示您同意遵循本协议之所有约定。您确认所有服务条款并完成注册程序时,本协议在您与本网站间成立并发生法律效力,同时您成为本公司正式用户。
  2. 您同意:根据国家法律法规变化及本公司运营需要,本公司有权随时对本协议及相应的服务规则、服务内容、产品说明、产品功能等进行单方面的变更,并以消息推送、网页公告、短信群发等一种或多种方式予以公布,无需另行单独通知您,修改后的内容一旦以任何形式公布即生效,并取代此前相关内容。此种变更或调整不视为本公司违反本协议约定;若您在本协议内容公告变更后继续使用本服务的,表示您已充分阅读、理解并接受修改后的协议内容,也将按照修改后的协议内容使用本服务;若您不同意修改后的协议内容,您应立即停止使用本服务。
  3. 您认可:本协议受中华人民共和国现行及不时更新的法律、法规之约束。本公司提供的服务内容和要求不受您所属国家或地区法律的排斥。如本协议约定与您所属国家、地区的法律法规相抵触,双方认可以中华人民共和国法律法规为唯一准据法。
  4. 您声明:在您同意接受本协议并注册成为网宿自助服务用户时,您具有法律规定的完全民事权利能力和民事行为能力,并能够独立承担民事责任的自然人、法人或其他组织,或已经取得了充分的授权。不具备前述条件的,您应立即终止注册或停止使用本服务。您所提供的相应证照即代表证照所有人已经对您进行了签署本协议的授权。
  5. 您承诺:针对本协议项下相关产品、服务的使用行为,除应符合相关法律法规的规定外,还应符合社会公共道德的要求,不应损害任意第三方的合法权益,如因此遇到第三方追偿或权利主张,您应当承担全部责任,并确保本公司及其相关股东、董事会成员、各级管理成员等不受到牵连或因此而承担任何责任。对于任何第三方的损失,本公司不承担任何关联赔偿或作出任何承诺。
  6. 您确认并同意:(1)提供的注册资料真实、准确、完整、合法有效,注册资料如有变动的,应及时更新;(2)如果您提供的注册资料不合法、不真实、不准确、不详尽的,您需承担因此引起的相应责任及后果,并且本公司保留终止您使用本网站各项服务的权利。

二、账户

  1. 注册
    在使用本服务前,您必须先行注册,取得本公司提供给您的网宿自助服务平台账户(以下简称“该账户”),您同意并保证:
    (1)在完成注册或激活流程时,您应当按照法律法规要求,按相应页面的提示准确提供并及时更新您的资料,以使之真实、及时,完整和准确。如有合理理由怀疑您提供的资料错误、不实、过时或不完整的,本公司有权向您发出询问及/或要求改正的通知,并有权直接做出删除相应资料的处理、暂停注册、暂停帐户使用直至中止、终止对您提供的部分或全部服务。本公司对因此而造成的服务暂停、中止或终止不承担任何责任,您将自行承担因此产生的任何不利后果。
    (2)您应当准确填写并及时更新您提供的电子邮件地址、联系电话、联系地址、邮政编码等联系方式,以便本公司与您进行有效联系;因通过这些联系方式无法与您取得联系,导致您在使用本服务过程中产生任何损失或增加费用的,应由您完全独自承担。您了解并同意,您有义务保持您提供的联系方式的有效性,如有变更需要更新的,您应按本公司的要求进行操作。

  2. 账户安全
    您将对使用该账户及密码进行的一切操作及发表的言论负完全的责任,您同意:
    (1)对于网宿提供的该账户,您仅享有使用权;您应对您的网宿自助服务平台账户负责,只有您本人可以使用您的网宿自助服务平台账户;如您对该账户的使用权进行转让、赠与或授权他人使用的,应书面告知本公司,经本公司同意且上述承继人完成签署本协议后,承继人才能合法取得该账户的使用权,否则,网宿有权随时中止或终止对您提供的全部服务且不承担任何责任。
    (2)本公司通过您的用户名和密码识别您的指示,请您妥善保管您的用户名和密码,对于因密码泄露所致的损失及因此而引起的一切不利后果,由您自行承担。您保证不向其他任何人泄露该账户及密码,亦不使用其他任何人的网宿自助服务平台账户及密码。
    (3)如您发现有他人冒用或盗用您的账户及密码或任何其他未经合法授权之情形时,应立即以有效方式通知本公司,要求本公司暂停相关服务。同时,您理解本公司对您的请求采取行动需要合理期限,在此之前,本公司对已执行的指令及(或)所导致的您的损失不承担任何责任。
    (4)如您遗忘帐户名称或相关密码,应及时与本公司联系,按照平台网站的提示取回密码并及时进行密码重置。

  3. 账户注销
    本公司保留在您违反国家、地方法律法规规定或违反本服务条款的情况下对您的帐户进行注销,保留中止或终止为您提供服务的权利。

三、 网宿线上自助平台服务使用规则

为有效保障您使用本服务的合法权益,您理解并同意接受以下规则:

  1. 您在使用本服务过程中,本协议内容、页面上出现的关于交易操作的提示或本公司发送到您手机的信息(短信或电话等)内容是您使用本服务的相关规则,您使用本服务即表示您同意接受本服务的相关规则。您了解并同意本公司有权单方修改服务的相关规则,而无须征得您的同意,服务规则应以您使用服务时的页面提示(包括但不限于短信群发、电话告知、网站公告等)为准,您同意并遵照服务规则是您使用本服务的前提。
  2. 本公司可能会以电子邮件(包括但不限于短信群发、电话告知、网站公告等)方式通知您服务进展情况以及提示您进行下一步的操作,但本公司不保证您能够收到或者及时收到该邮件(包括但不限于短信群发、电话告知、网站公告等),且不对此承担任何后果。因此,在服务过程中您应当及时登录到本网站查看和进行交易操作。因您没有及时查看和对服务状态进行修改或确认或未能提交相关申请而导致的任何纠纷或损失,本公司不承担任何责任。
  3. 在您使用本服务时,本公司有权依照相应的服务收费报价单、订单及/或相关协议向您收取服务费用。本公司拥有制订及调整服务费之权利,具体服务费用以您使用本服务时平台网站页面上所列之收费方式为准,或以您与本公司达成的其他书面协议为准。
  4. 您在使用网宿自助服务过程中,您可以使用网宿提供的【AI客服】功能。通过与AI客服对话,您可以了解和获取网宿产品相关问题、了解控制台工具入口以及完成部分运维操作,如CDN异常诊断,最终返回诊断任务链接地址;账单查询,返回账单入口链接地址等。考虑到信息安全,AI客服向您提供的文档主要是开放性的帮助文档,如您需要更为具体的技术支持或帮助,建议您联系人工技术支持。网宿建议您在登录您自助平台账号的前提下使用AI客服功能,以便AI客服尽快识别您的需求并给与您尽可能准确的回答或指引。AI客服仅就您在对话框内输入的信息或需求进行解答和指引,不会主动额外收集与您使用本服务无关的、可以识别到您或其他特定个人的个人信息。就您与AI客服的对话内容和信息,网宿将按照有关法律法规要求,进行去标识化处理并确保无法识别到您个人信息后留存相关记录;亦通过此种方式训练AI客服,提高AI客服的识别效率和回答准确率,以便更好为您提供服务和支持。您亦可以通过AI客服向网宿提出建议,以便网宿改进和优化相关服务内容。

四、 您的权利和义务

  1. 您有权利享受网宿线上自助平台提供的互联网技术和信息服务,并有权利在接受网宿线上自助平台提供的服务时获得网宿的技术支持、咨询等服务,服务内容及服务产品的价格信息详见平台网站相关介绍。
  2. 您承诺,您完全具有履行本合同所必须的法律法规要求的所有资质,由于您缺少相应资质导致的全部法律责任和不利后果,您应自行承担,同时本公司有权暂停或终止为您提供服务。若由此给本公司造成损失的,您应承担相应的赔偿责任。
  3. 您知悉:您应按照《中华人民共和国网络安全法》、《信息网络传播权保护条例》、《互联网著作权行政保护办法》等法律法规的要求对上网用户的相关信息进行记录,记录备份应依法保存六个月,并在国家机关依法查询时予以提供。
  4. 您应尊重本公司及其他第三方的知识产权和其他合法权利,并保证在发生侵犯上述权益的违法事件时尽力保护本公司及其股东、董事、高级管理人员、雇员、合作伙伴等免于因该等事件受到影响或损失;本公司保留您侵犯本公司合法权益时终止向您提供服务并不退还任何款项的权利。如因您的违法或侵权行为造成本公司或本公司其他客户的损失的,您应承担全部责任。
  5. 您确认向本公司提供的联络方式是正确的,若因为联络方式有误或者您用于接受本公司邮件的电子邮箱安全性、稳定性不佳而导致的一切后果,您应自行承担责任,包括但不限于因您未能及时收到本公司的相关通知而导致的后果和损失。
  6. 您认同使用本公司提供的服务费用计费及数据查询系统,您对计费及数据的疑议不应成为您停止或暂停履约或支付义务的理由。您应按时支付服务费用,并有权从本公司获取服务费用的增值税发票。
  7. 您有权对本协议中的涉及产品、服务、价格等提出询问。一旦您选择使用这些产品、服务,我们将认为您已经不存在任何疑问,且您已经承诺放弃因疑问而向本公司进行追偿的权利。
  8. 您知悉,您可以采用银行卡、微信、支付宝或者账户预充值的方式进行产品使用费用的支付,若您采用账户预充值的方式进行支付,您的账户余额不能和本平台其他不同的账户进行转让、赠与等操作,也不能进行转为现金、提现等操作。
  9. 您保证:您使用本服务时将遵从国家、地方法律法规、行业惯例和社会公共道德,不会利用本公司提供的服务进行存储、发布、传播如下信息和内容:
    (1)反对宪法所确定的基本原则的;
    (2)危害国家安全,泄露国家秘密,颠覆国家政权,破坏国家统一的;
    (3)损害国家荣誉和利益的;
    (4)煽动民族仇恨、民族歧视,破坏民族团结的;
    (5)破坏国家宗教政策,宣扬邪教和封建迷信的;
    (6)散布谣言,扰乱社会秩序,破坏社会稳定的;
    (7)散布淫秽、色情、赌博、暴力、凶杀、恐怖或者教唆犯罪的;
    (8)侮辱或者诽谤他人,侵害他人合法权益的;
    (9)含有法律、行政法规禁止的其他内容的;
    您同时承诺:
    (1)不利用本公司平台网站从事洗钱、窃取商业秘密、窃取个人信息等违法犯罪活动;
    (2)不干扰本公司平台网站的正常运转,不得侵入本网站及国家计算机信息系统;
    (3)不发布任何侵犯他人隐私、个人信息、著作权、商标权等知识产权或合法权利的内容;
    (4)不利用本公司提供的服务实施危害电信网络安全和信息安全的行为,或实施扰乱电信市场秩序的行为危害电信网络安全和信息安全的行为,或实施扰乱电信市场秩序的行为。 您须对自己在平台网站的行为承担法律责任,您若在本公司平台网站上散布和传播反动、色情或其它违反国家法律的信息,本网站的系统记录有可能作为您违反法律的证据。 您知悉并认可基于互联网的特殊性,在您的帐户及应用危害到其他第三方合法权益和利益时,本公司有权停止您帐户的使用并保留向您追偿一切责任的权利。 您承认,本公司有权在您违反上述约定时或本公司收到有权机关的要求或第三方权利人的合法主张后,有权终止向您提供服务并不予退还任何款项,因您上述行为给本公司造成损失的,您应予赔偿。
  10. 在您使用本服务时,不得从事下列危害计算机信息网络安全的活动:
    (1)未经允许,进入计算机信息网络或者使用计算机信息网络资源的;
    (2)未经允许,对计算机信息网络功能进行删除、修改或者增加的;
    (3)未经允许,对计算机信息网络中存储、处理或者传输的数据和应用程序进行删除、修改或者增加的;
    (4)故意制作、传播计算机病毒等破坏性程序的;
    (5)对本公司平台网站进行反向工程、反向汇编、反向编译,或者以其他方式尝试发现本网站的源代码;
    (6)对本公司拥有知识产权的内容进行使用、出租、出借、复制、修改、链接、转载、汇编、发表、出版、建立镜像站点等;
    (7)自行或者授权他人、第三方软件对本平台网站及其组件、模块、数据进行干扰;
    (8)其他危害计算机信息网络安全的。
  11. 您知悉并认可,依据《互联网信息服务管理办法》、《电信业务经营许可管理办法》、《非经营性互联网信息服务备案管理办法》等法律法规的规定:国家对经营性互联网信息服务实行许可制度,对非经营性互联网信息服务实行备案制度;如未取得许可或者未履行备案手续,不得从事互联网信息服务。如您违反相关规定,应依法承担相应的法律责任,本公司对此不承担任何责任。
  12. 在您使用本服务时,如有涉及对外提供网站服务,需对网站内的信息内容不定期自查,有交互性栏目和留言版的必须做到先审后发,发现问题立即处理并保存记录、同时第一时间通知有关部门,切实落实信息安全责任制,加强对员工的信息安全教育工作。
  13. 在您使用本服务时,如有涉及对外提供网站服务,需按照《计算机信息网络国际联网安全保护管理办法》(公安部令第33号)第十一、十二和二十三条规定:
    (1)在办理入网手续时填写由公安部监制的备案表;
    (2)自网络正式联通之日起三十日内,到所在地的省、自治区、直辖市人民政府公安机关指定的受理机关办理备案手续;
    (3)负责将接入本网络的接入单位和用户情况报当地公安机关备案,并及时报告本网络中接入单位和用户的变更情况。
    (4)如您不履行备案职责,将会依法受到国家主管部门的相应处罚(包括但不限于受到警告或停机整顿等)。
  14. 对于由网宿分配的IP地址,您只有使用权,在您向第三方转让IP使用权时应事先征得网宿的书面同意,不得违反国家相关的法律法规、政府部门规章规定,并对第三方的资料作详细登记,在第三方出现违法行为时您有义务提供真实有效的第三方信息,以配合相关部门的调查取证工作。
  15. 您对您上传或存储在云服务中的内容的合法性、适当性承担全部责任,并且负责获得所有您的内容相关的授权与许可。
  16. 您承诺,使用本服务期间,不进行任何破坏或试图破坏网络安全的行为(包括但不限于钓鱼,黑客,网络诈骗,网站或空间中含有或涉嫌散播:病毒、木马、恶意代码,及通过虚拟服务器对其他网站、服务器进行涉嫌攻击的行为如扫描、嗅探、ARP欺骗、DOS等);不利用本服务进行爬虫类、刷单类操作。否则网宿有权立即终止服务并追究相关责任。
  17. 您应仔细阅读并遵守网宿在平台网站页面上展示的相应服务说明、技术规范、使用流程、操作文档等内容,并准确理解相关内容及可能发生的后果;在使用服务过程中,您应依照相关操作指引进行操作,对于您违反相关操作指引所引起的后果由您自行承担,网宿不承担任何责任。

五、 网宿的权利和义务

  1. 网宿应根据您选择的服务以及交纳款项的情况向您提供合格的网络技术和信息服务。
  2. 网宿应根据您选择的服务在服务的过程中记录必要的信息,并在您需要的时候或者相关政府监管部门提出监管审查、合规或取证调查时进行提供。
  3. 网宿承诺对您资料采取对外保密措施,不向第三方披露您资料,不授权第三方使用您资料,除非:
    (1)依据本协议条款或者您与网宿之间其他服务协议、合同、在线条款等规定可以提供;
    (2)依据法律法规的规定应当提供;
    (3)行政、司法等职权部门要求网宿提供;
    (4)您同意网宿向第三方提供;
    (5)网宿为解决举报事件、提起诉讼而提交的;
    (6) 网宿为防止严重违法行为或涉嫌犯罪行为发生而采取必要合理行动所必须提交的;
    (7)网宿为向您提供产品、服务、信息而向第三方提供的,包括网宿通过第三方的技术及服务向您提供产品、服务、信息的情况。
    (8)网宿及网宿关联公司所有网站有权使用您的资料和信息。
  4. 本公司有权在当天服务结束后的24小时内按照您当天使用服务的实际情况收取当天的服务费用,并从您的账户(银行卡或者预充值账户)中进行扣除。您应及时关注账户金额(银行卡剩余额度或预充值账户余额)变动情况,若您的账户余额(或者银行卡剩余额度)不足,本公司有权立即暂停或终止向您提供服务,同时您应在被暂停或终止提供服务后的24小时内,将账户金额充值至足以支付上述服务费用的额度,否则您每逾期一日支付的,本公司有权按应付未付费用的千分之三的标准向您收取违约金。直至您实际付清款项之日;同时,如您逾期,本公司有权立即暂停或终止向您提供服务,且您的内容数据在服务暂停或终止后将仅保留168小时(自行设置销毁的除外)。
  5. 网宿将依照本协议约定提供您所订购的服务,并负责本服务的日常维护及故障排除,但因您的原因、不可抗力或非网宿可控的原因导致的故障及服务不可用情形除外。
  6. 当您选择网宿平台网站云计算类服务时:
    (1)网宿以向您提供更好的服务之目的,对云计算类服务进行升级或机房环境迁移。上述操作网宿将提前发出公告或通知,您应予以支持与配合。
    (2)网宿有权基于运维管理需要在网宿云计算平台内部对您的内容进行迁移等操作,但不对数据本身进行任何的加工、变更,您认可上述操作不构成对您的隐私或保密信息的任何侵犯。
  7. 您认可并同意,由于部分优惠活动或计费政策是基于您对于服务时长或服务量的使用承诺为前提,因此,若您提前退订相应服务,网宿有权采取恢复原价计费、收取补差款、收取违约金或收取退订/退款手续费、作废代金券,要求您偿付已使用免费代金券的费用等方式进行处理,具体规则以网宿自助服务相应展示页面或相应订单中载明的方式为准。

六、 隐私及其他个人信息的保护

为向您提供网宿线上自助平台功能及所涉及的技术服务,一旦您同意本协议或使用本服务,您即同意授权本公司按照以下条款来收集、使用和披露您的个人信息:

  1. 账号和密码
    在您注册为网宿线上自助平台用户时,我们会要求您设置账号和密码来识别您的身份。您仅可通过您设置的密码来使用该账户,如果您泄漏了密码,您可能会丢失您的个人识别信息,并可能导致对您不利的法律后果。该账号和密码因任何原因受到潜在或现实危险时,您应该立即和本公司取得联系,因账号和密码泄露导致的一切后果,应由您负责承担。
  2. 账号信息
    您完成账户注册或激活流程该账户时,应向本公司提供您的真实姓名、地址、国籍、电话号码/手机号码和电子邮件地址,您还可以选择来填写相关附加信息(包括但不限于您公司所在的省份和城市、时区和邮政编码、传真号码、个人主页和您的职务)。您提交的手机号码将用于您注册、登录平台网站控制台、密码找回时接收验证码,并且作为您与网宿的联系方式之一,可用于接收相关业务通知。如果您拒绝提供上述信息,您将无法注册网宿线上自助平台账号。为有针对性地向您提供新的服务和机会,您了解并同意本公司及其关联公司或您登录的其他网站将通过您的电子邮件地址或该手机通知您这些信息。
  3. 银行账户等信息 若本公司所提供的服务需要您提供您的银行账户信息,或者支付宝、微信等帐户/帐号信息,在您提供相应信息后,本公司将严格履行相关保密约定。
  4. 登录记录
    为了保障您使用本服务的安全以及不断改进服务质量,本公司将记录并保存您登录和使用本服务的相关信息,但本公司承诺不将此类信息提供给任何第三方(除双方另有约定或法律法规另有规定及本公司关联公司外)。
  5. 广告
    本公司会对网宿线上自助平台用户的身份数据进行综合统计,并出于宣传、销售和奖励的需要使用或披露。
  6. 外部链接
    本网站含有到其他网站的链接,但本公司对其他网站的隐私保护措施不负任何责任。本公司可能在任何需要的时候增加商业伙伴或共用品牌的网站。
  7. 安全
    本公司仅按现有技术提供相应的安全措施来使本公司掌握的信息不丢失,不被滥用和变造。这些安全措施包括向其他服务器备份数据和对用户密码加密。尽管有这些安全措施,但本公司不保证这些信息的绝对安全。
    您点击查看您的完整用户联系人信息的,您对您的上述行为导致的全部后果(包括但不限于:导致您的个人信息被泄露或被第三方获取的情形及其导致的后果)承担全部责任,网宿不承担任何责任。

七、系统中断或故障

系统可能因下列状况无法正常运作,使您无法使用各项联网服务时,本公司不承担损害赔偿责任,该状况包括但不限于:

  1. 电信设备出现故障不能进行数据传输的。
  2. 因台风、地震、海啸、洪水、停电、战争、恐怖袭击等不可抗力之因素,造成本公司系统障碍不能执行业务的。
  3. 由于黑客攻击、病毒侵入、电信部门技术调整或故障、网站升级、银行支付方面的问题等原因而造成的服务中断或者延迟。

八、 责任范围及责任限制

  1. 本公司仅对本条款中列明的责任范围负责。
  2. 本服务之合作单位,所提供之服务品质及内容由该合作单位自行负责,本公司对此不承担任何责任。
  3. 非本公司原因或不可抗力造成的您购买的服务不可用,不属于本公司责任;鉴于互联网的特点,本公司提示:您应自行及时地进行数据备份,对您的数据损失本公司无需承担责任;因您的系统调配或配置不合理或其他您的原因造成的服务不可用不属于本公司责任;本公司对因第三方的作为或不作为而给您或者其他第三方造成的损失不负责任,对通过您间接接受本公司服务的第三方的损失不承担任何责任。
  4. 本公司对于与本协议有关或由本协议引起的任何间接的、惩罚性的、特殊的、派生的损失(包括但不限于业务损失、收益损失、利润损失、使用数据或其他经济利益的损失),不论是如何产生的,也不论是由对本协议的违约(包括违反保证)还是由侵权造成的,均不负有任何责任,即使事先已被告知此等损失的可能性。另外即使本协议规定的排他性救济没有达到其基本目的,也应排除本公司对上述损失的责任。
  5. 如您的网站遭受到来自第三方的网络攻击等黑客行为时,应及时与本公司进行沟通,以保证服务品质,但您仍应支付由此产生的流量或者带宽的费用。
  6. 本公司对自助服务平台提供的服务提供7*24小时故障监控、自动化恢复等故障管控机制,保障服务的故障及时处理与恢复。当服务的节点发生故障时,通过本地的负载均衡和全局的负载均衡进行自动化的切换。当整体服务发生故障时,本公司将第一时间通知客户按照相应的预案进行处理。
  7. 本公司应使您购买的服务处于可用状态,结合您购买的服务的相关特性,服务可用:指您使用网宿自助服务的域名下的网页、文件、流媒体等内容可以被访问或被下载;服务不可用:指服务当天总服务时间剔除服务可用时间后,剩余部分时间为服务不可用。
  8. 因本公司自身原因,造成您购买的服务全网不可用的,本公司将以分钟为单位,计算每分钟费用(不足一分钟的按一分钟计算),按实际服务全网不可用时间对应的服务费用减免您相关的服务费用,但减免的最高限额为当天您应付的服务费用且不以任何形式向下一天累计。您同意除本条款前述约定外,因服务不可用本公司不再对您的其他任何损失承担赔偿责任。
  9. 除本协议另有规定外,在任何情况下,您同意本公司对本协议所承担的赔偿范围仅限于直接经济损失且赔偿责任总额不超过向您收取的当天次服务费用总额。
  10. 如您订购的是云计算类服务,则您应对订购的网宿云计算服务中提供的云服务器的软件的正常运行负责,若前述云服务器出现任何影响到互联网稳定的情况,包括但不限于云服务器遭受黑客攻击,中病毒,发送大量垃圾邮件或成为攻击源等现象的,造成重大网络安全问题而影响到其他用户时,本公司会及时通过电话、电子邮件(书面通知后附)通知您纠正,并有权限制您的网络连接(例如暂停网络服务、限流等,限制时间不超过24小时),若24小时后黑客攻击仍在继续,本公司有权继续保持对您的网络限制,直至攻击停止,您认可此种情况不属于服务不可用,且此行为不视为本公司违约、本公司不对此承担违约责任。由此给本公司或者本公司其他客户造成的一切损失,您应当予以赔偿。

九、 违约责任

  1. 如果本公司发现或收到他人举报投诉您违反本协议约定或存在任何恶意行为的,本公司有权不经通知随时对相关内容进行删除、屏蔽,并视行为情节对违规帐号处以包括但不限于警告、限制或禁止使用部分或全部功能、帐号封禁、注销等处罚,并公告处理结果。
  2. 本公司有权依据合理判断对违反有关法律法规或本协议规定的行为采取适当的法律行动,并依据法律法规保存有关信息向有关部门报告等,您应独自承担由此而产生的一切法律责任。
  3. 您理解并同意,因您违反本协议或相关服务条款的规定,导致或产生第三方主张的任何索赔、要求或损失,您应当独立承担责任;本公司因此遭受损失的,您也应当一并赔偿。
  4. 除非另有明确的书面说明,本公司不对本网站的运营及其包含在本网站上的信息、内容、产品(包括软件)或服务作任何形式的、明示或默示的声明或担保(根据中华人民共和国法律另有规定的以外)。

十、完整协议

本协议由本协议条款与本网站公示的各项规则组成,相关名词可互相引用参照,如有不同理解,以本协议条款为准。
您对本协议理解和认同,您即对本协议所有组成部分的内容理解并认同,一旦您使用本服务,您和本公司即受本协议所有组成部分的约束。
如果本协议中任何一条被视为废止、无效或因任何理由不可执行,该条应视为可分的且并不影响任何其余条款的有效性和可执行性。

十一、 商标、知识产权的保护

  1. 除第三方产品或服务外,本网站上所有内容,包括但不限于著作、图片、档案、资讯、资料、架构、页面设计,均由本公司或本公司关联企业依法拥有其知识产权,包括但不限于商标权、专利权、著作权、商业秘密等。
  2. 非经本公司或本公司关联企业书面同意,任何人不得擅自使用、修改、复制、公开传播、改变、散布、发行或公开发表本网站上程序或内容。
  3. 尊重知识产权是您应尽的义务,您应自行解决包括但不限于软件版权、应用许可等相关问题,本公司对此无审核义务,我们将您签署本协议行为视为您已经认可前述约定并已经完成了全部的相关工作。如有违反,您应承担损害赔偿责任且本公司保留因此终止本协议的权利。
  4. 您一旦接受本协议,对于您提供、上传、创作、发布在本网站的文字、评论、图片、照片、视频、音频等任何形式的信息内容(包括但不限于客户评价、客户咨询、各类话题文章等),您免费授予本公司及其关联公司排他的许可使用著作权(包括并不限于:复制权、发行权、出租权、展览权、表演权、放映权、广播权、信息网络传播权、摄制权、改编权、翻译权、汇编权以及应当由著作权人享有的其他可许可使用的权利)、肖像权、用户ID名称等相关的全部合法权利权益。 您应确保在本公司平台网站上发表的前述各类信息内容均不涉及侵犯第三方肖像、隐私、知识产权或其他合法权益。否则本公司有权随时采取包括但不限于删除、断开链接等措施,并保留对您的行为给本公司造成的损失进行索赔的权利。

十二、 法律适用与争议解决

  1. 本协议的效力、解释、履行和争议的解决均适用中华人民共和国法律、法规、电信管理部门的规定和计算机行业的规范。
  2. 因履行本协议或与本协议有关的一切争议,应通过友好协商方式解决。如果协商未成,则提交本公司住所地有管辖权的人民法院诉讼解决。
  3. 本公司与您共同确认:本协议签署的选择权对于双方是完全对等而公允的。即任何一方可以不受强制地选择签署或不签署本协议。本协议是经过双方审慎考虑阐述的真实意思表示,不存在任何一方片面加大另一方责任或逃避应履行义务的情形。任何一方签署或承诺遵守本协议均视为放弃对于本协议公允性的质疑。

Welcome to use the online self-service platform provided by Wangsu Science & Technology Co., Ltd.!

The online self-service platform service provided by Wangsu Science & Technology Co., Ltd. (hereinafter referred to as the service or self-service) is provided by Wangsu Science & Technology Co., Ltd. (hereinafter referred to as the Company or Wangsu) For the various products and services provided by self-service platform users, please refer to the relevant products and services on the console page of the companys official website (https://www.wangsu.com/, hereinafter referred to as this Website or Platform Website). Features and quality standards are introduced. The terms of this service agreement are signed by you and our company.

The company hereby reminds you to read carefully and fully understand the terms of this agreement, especially the terms of exemption or limitation of liability, applicable law and jurisdiction terms. The legal statements, specifications, notices, announcements, and rules published for individual products or services on the company’s Platform Website are all part of this agreement, and are inseparable from this agreement and have the same legal effect.

1. General

1.1 You confirm: Before you use this service, please fully read, understand and accept all the contents of this agreement. Once you choose “agree” and complete the registration, open process or use this service, it means that you agree to follow all the conventions of this agreement. When you confirm all the terms of service and complete the registration process, this agreement is established and legally effective between you and this Website, and you become an official user of the company.

1.2 You agree: In accordance with changes in national laws and regulations, and the company’s operational needs, the company has the right to unilaterally change this agreement and corresponding service rules, service content, product descriptions, product functions, etc. at any time, and by one or more methods such as pushing messages, web pages announcements and short messages to publish without separate notification to you. Once the revised content is announced in any form, it will take effect and replace the previous related content. Such changes or adjustments shall not be regarded as a violation of this agreement by the company; if you continue to use the service after the announcement of the content of this agreement changes, it means that you have fully read, understood and accepted the content of the revised agreement, and will also follow the revised agreement. The content of the agreement uses this service; if you do not agree with the content of the modified agreement, you should stop using the service immediately.

1.3 You agree: This agreement is bound by the current and updated laws and regulations of the People’s Republic of China. The service content and requirements provided by the company are not excluded by the laws of your country or region. If this agreement conflicts with the laws and regulations of your country or region, both parties may recognize the laws and regulations of the People’s Republic of China as the only applicable law.

1.4 You declare: When you agree to accept this agreement and register as a self-service user of Wangsu, you have full capacity for civil rights and capacity for civil conduct as required by law, and can independently assume civil liability as a natural person, legal person or other organization, or have obtained sufficient authorization. If you do not meet the aforementioned conditions, you should immediately terminate the registration or stop using the service. The corresponding license provided by you means that the owner of the license has authorized you to sign this agreement.

1.5 You promise: The use of related products and services under this agreement shall not only comply with the requirements of relevant laws and regulations, but also meet the requirements of social public ethics, and shall not harm the legitimate rights and interests of any third party. When it comes to third party claims, you should assume full responsibility and ensure that the company and its related shareholders, members of the board of directors, management members at all levels, etc. are not implicated or bear any responsibility for this. For any third party losses, the company does not assume any associated compensation or make any promises.

1.6 You confirm and agree: (1) The registration information provided is true, accurate, complete, legal and effective. If the registration information is changed, it should be updated in time; (2) If the registration information you provide is illegal, untrue, If it is accurate and not exhaustive, you shall bear the corresponding responsibilities and consequences arising therefrom, and the company reserves the right to terminate your use of the services of this Website.

2. Account

2.1 Registration

Before using this service, you must first register and obtain the Wangsu self-service platform account provided to you by the company (hereinafter referred to as “the account”). You agree and guarantee:

(1) When completing the registration or activation process, you should accurately provide and update your information according to the prompts on the corresponding page in accordance with the requirements of laws and regulations to make it true, timely, complete and accurate. If there are reasonable grounds to suspect that the information provided by you is wrong, false, outdated or incomplete, the company has the right to send you a notice of inquiry and/or request for correction, and the right to directly delete the corresponding information, suspend the registration or suspend account use until suspension or termination of part or all of the services provided to you. The company is not responsible for any suspension, suspension or termination of the service caused by this, and you will bear any adverse consequences arising therefrom.

(2) You should accurately fill in and promptly update the email address, contact number, contact address, postal code and other contact information you provided so that the company can effectively contact you. Because these contact methods cannot get in touch with you, you should be solely responsible for any loss or increase in costs during your use of this service. You understand and agree that you are obliged to maintain the validity of the contact information you provide, and if there is a change that needs to be updated, you should operate according to the company’s requirements.

2.2 Account Security

You will be fully responsible for all operations and comments made using this account and password. You agree:

(1) For the account provided by Wangsu, you only have the right to use it. You are responsible for your Wangsu self-service platform account, and only you can use your Wangsu self-service platform account. If you transfer, gift or authorize others to use the right of the account, the company shall be notified in writing. After the company agrees and the above-mentioned successor has completed and signed this agreement, the successor can legally obtain the right to use the account, otherwise, Wangsu has the right to suspend at any time or terminate all services provided to you without any responsibility.

(2) The company recognizes your instructions through your user name and password. Please keep your user name and password properly. You shall bear all the losses caused by the leakage of the password and all the adverse consequences caused by it. You promise that you will not disclose the account and password to anyone else, nor use anyone else’s Wangsu self-service platform account and password.

(3) If you find that someone else has fraudulently used or stolen your account and password, or any other unauthorized use, you should immediately notify the company in an effective manner and request the company to suspend related services. At the same time, you understand that a reasonable time limit is required for the company to take action on your request. Prior to this, the company will not bear any responsibility for the executed instructions and/or your losses caused by it.

(4) If you forget your account name or related password, you should contact the company in time, retrieve the password according to the prompts on the Platform Website and reset the password in time.

2.3 Account cancellation

The company reserves the right to cancel your account if you violate national or local laws and regulations or violate the terms of service, and reserve the right to suspend or terminate the service to you.

3. Rules for the use of Wangsu online self-service platform services

In order to effectively protect your legitimate rights and interests in using this service, you understand and agree to accept the following rules:

3.1 During your use of this service, the content of this agreement, the prompts on transaction operations that appear on the page, or the content of the information (text messages or phone calls, etc.) sent by the company to your mobile phone are the relevant rules for your use of this service. You use the service means that you agree to accept the relevant rules of this service. You understand and agree that the company has the right to unilaterally modify the relevant rules of the service without your consent. The service rules should be based on the page prompts when you use the service (including but not limited to text messages group sending, telephone notification, Website announcements, etc.) Your agreement and compliance with the service rules is a prerequisite for your use of this service.

3.2 The company may notify you of the progress of the service and prompt you to perform the next step by email (including but not limited to text messages group sending, telephone notification, Website announcement, etc.), but the company does not guarantee that you can receive it or receive the email (including but not limited to text messages group sending, telephone notification, Website announcement, etc.) in time, and shall not bear any consequences. Therefore, you should log in to this Website in time to view and conduct transaction operations during the service process. The company does not assume any responsibility for any disputes or losses caused by your failure to view and modify or confirm the service status in time or fail to submit related applications.

3.3 When you use the service, the company has the right to charge you the service fees in accordance with the corresponding service charge quotations, orders and/or related agreements. The company has the right to formulate and adjust the service fee. The specific service fee is subject to the charging method listed on the Platform Website page when you use the service, or other written agreements reached between you and the company.

4. Your rights and obligations

4.1 You have the right to enjoy the Internet technology and information services provided by the online self-service platform of Wangsu, and you have the right to receive technical support, consultation and other services, service content and services of Wangsu when accepting the services provided by the online self-service platform of Wangsu. For product price information, please refer to the relevant introduction on the Platform Website.

4.2 You promise: You have all the qualifications required by laws and regulations to perform this contract, and you shall bear all legal liabilities and adverse consequences caused by your lack of corresponding qualifications, and the company has the right to suspend or terminate to provide for you the service. If this causes losses to the company, you shall bear the corresponding compensation liability.

4.3 You know: You should record the relevant information of Internet users in accordance with the “network security law of the People’s Republic of China”, “regulations on the protection of information network communication rights”, “Internet copyright administrative protection measures” and other laws and regulations. It will be kept for six months in accordance with the law, and will be provided when inquiries by state agencies in accordance with the law.

4.4 You should respect the intellectual property rights and other legal rights of the company and other third parties, and ensure that you do your best to protect the company and its shareholders, directors, senior managers, employees, partners, etc. in the event of violations of the aforementioned rights and interests. In the event of any impact or loss due to these incidents, the company reserves the right to terminate the provision of services to you without refunding any money if you infringe the legal rights of the company. If your illegal or infringing acts cause losses to the company or other customers of the company, you shall bear full responsibility.

4.5 You confirm that the contact information provided to the company is correct. If the contact information is wrong or the e-mail address you use to receive the companys mail is not safe and stable, you shall be responsible for all consequences including but not limited to the consequences and losses caused by your failure to receive relevant notices from the company in time.

4.6 You agree to use the service fee billing and data query system provided by the company, and your doubts about billing and data should not become a reason for you to stop or suspend your performance or payment obligations. You should pay the service fee on time and have the right to obtain a VAT invoice for the service fee from our company.

4.7 You have the right to inquire about the products, services and prices involved in this agreement. Once you choose to use these products and services, we will assume that you have no doubt, and you have promised to give up the right to recover from the company due to the doubt.

4.8 You understand that you can use the bank card, WeChat, Alipay or the method of pre-charging account to pay for the usage of the product. If you pay by way of pre-charging account, your account balance can not be transferred or donated to other accounts of the platform, nor can it be converted into cash or be withdrew.

4.9 You guarantee that when using this service, you will comply with national and local laws and regulations, industry practices and social public ethics, and will not use the services provided by our company to store, publish and disseminate the following information and content:

(1) opposing the basic principles established in the constitution;

(2) endangering national security, divulging state secrets, subverting state power and destroying national unity;

(3) damaging the honor and interests of the state;

(4) inciting national hatred and discrimination and undermining national unity;

(5) undermining the state’s religious policy and propagate heresy and feudal superstition

(6) spreading rumors, disturbing social order and destroying social stability;

(7) spreading obscenity, pornography, gambling, violence, murder, terror or abetting crimes;

(8) insulting or slandering others and infringing upon their legitimate rights and interests;

(9) containing other contents prohibited by laws and administrative regulations;

You also promise that you will not:

(1) use the Companys Platform Website to engage in money laundering, stealing business secrets, stealing personal information and other illegal and criminal activities;

(2) interfere with the normal operation of the Company’s Platform Website, and shall not intrude into this Website and the national computer information system;

(3) publish any content that infringes upon other people’s privacy, personal information, copyright, trademark right and other intellectual property rights or legal rights;

(4) take advantage of the services provided by the Company to carry out acts endangering the telecommunications network security and information security, or conduct acts that disrupt the telecommunications market order.

You must bear legal responsibility for your behavior on the Platform Website. If you spread reactionary, pornographic or other information that violates national laws on the Company’s Platform Website, the system records of this Website may be used as evidence of your violation of the law.

You acknowledge and confirm that based on the particularity of the Internet, when your account and application harm the legitimate rights and interests of other third parties, the Company has the right to stop the use of your account and reserve the right to recover all responsibilities from you.

You acknowledge that the Company has the right to terminate the service provided to you without any refund if you violate the above conventions or after the Company receives the request of the competent authority or the legal claim of the third party obligee. You shall compensate the Company for the loss caused by your above-mentioned behavior.

4.10 When you use this service, you are not allowed to engage in the following activities which endanger the security of computer information network:

(1) Enter the computer information network or using the computer information network resources without permission

(2) Delete, modify or add computer information network functions without permission;

(3) Delete, modify or add data and application programs which stored, processed or transmitted in the computer information network without permission;

(4) Intentionally make or spread destructive programs such as computer viruses;

(5) Reverse engineer, reverse assemble, reverse compile the Platform Website of our Company, or try to find the source code of this Website in other ways;

(6) Use, rent out, lend, copy, modify, link, reprint, assemble, publish, or establish a mirror site of the contents of which the intellectual property rights own to the company;

(7) Interfere with this Website of the platform and its components, modules and data by itself or authorize others or third-party software to do so;

(8) Other behaviors endangering the security of computer information network.

4.11 You acknowledge and confirm that according to the provisions of the Administrative Measures for Internet information Services, the Administrative Measures for Business License of Telecommunication Business, and the Administrative Measures for the Filing of Non-Operating Internet information services, the country implements a licensing system for operational Internet information services and a filing system for non-operating Internet information services. No one may engage in Internet information services without obtaining a license or fulfilling the filing procedures. If you violate the relevant regulations, you should bear the corresponding legal liability according to law, and the Company will not bear any responsibility for this.

4.12 When you use this service, if you are involved in providing website services to others, you need to check the information content of the website from time to time. If there are interactive columns and message boards, you must check before publish. If you find any problems, you should handle them immediately and keep records. At the same time, you should inform relevant departments at the first time to implement the information security responsibility system and strengthen the information security education for employees.

4.13 When you use this service, if you are involved in providing website services to others, you should comply with the provisions of Articles 11, 12 and 23 of the Administrative Measures for the Security Protection of Computer Information Network International Networking (Order No. 33 of the Ministry of Public Security):

(1) Fill in the record form supervised by the Ministry of public security when handling the network access procedures;

(2) Within 30 days from the date of formal network connection, go through the filing procedures at the acceptance organ designated by the public security organ of the people’s government of the province, autonomous region or municipality directly under the central government where the network is located;

(3) Be responsible for reporting the access units and users of the network to the local public security organ for record, and timely report the changes of the access units and users in the network.

(4) If you fail to perform the duty of filing, you will be punished by the national competent authorities according to law (including but not limited to warning or closing down for rectification).

4.14 For the IP address assigned by the Company, you only have the right to use it. When you transfer the right to use the IP address to a third party, you should obtain the Company’s written consent in advance. It is not allowed to violate the relevant laws and regulations of the state and the rules and regulations of the government departments, and you should make a detailed registration of the information of the third party. In case of any illegal act of the third party arises, you are obliged to provide the true and effective information of the third party to cooperate with the relevant departments in investigation and evidence collection work.

4.15 You are fully responsible for the legality and appropriateness of the content you upload or store in the cloud service, and you are responsible for obtaining all authorization and permission related to your content.

4.16 You promise that during the use of this service, you will not conduct any behavior that damages or attempts to undermine the network security (including but not limited to phishing, hacker, network fraud, containing or suspected of spreading: viruses, Trojans, malicious code in the website or space, and acts suspected as attacks on other websites and servers through virtual servers, such as scanning, sniffing, ARP spoofing, DOS, etc.), and you shall not use this service for crawler operation or brush order operation. Otherwise, the Company has the right to terminate the service immediately and investigate the relevant responsibility.

4.17 You should carefully read and abide by the corresponding service instructions, technical specifications, operation procedures, operation documents, etc. displayed on this Website page of the platform, and accurately understand the relevant contents and the possible consequences; in the process of using the service, you should operate according to the relevant operation instructions, and the consequences caused by your violation of the relevant operation guidelines shall be borne by yourself and the Company assumes no responsibility.

5. Rights and Obligations of the Company

5.1 The Company shall provide you with qualified network technology and information services according to the service you choose and your payment status.

5.2 The Company shall record necessary information during the service process according to the service you choose, and provide the record when you need or when the relevant government regulatory authorities propose regulatory review, compliance or evidence collection investigation.

5.3 The Company promises to keep your information confidential, not to disclose your information to any third party, and not to authorize a third party to use your information, unless:

(1) provide according to the terms of this Agreement or other service agreements, contracts and online terms between you and the Company;

(2) provide in accordance with laws and regulations;

(3) provide in accordance with the requirements of administrative and judicial authorities;

(4) provide to a third party as you agree;

(5) provide to solve the reported incident or bring a lawsuit;

(6) povide to take necessary and reasonable actions to prevent serious illegal acts or suspected criminal acts;

(7) provide to a third party in order to provide products, services and information to you, including providing products, services and information to you through the technology and services of a third party;

(8) The Company and its affiliated companies have the right to use your information and information.

5.4 The Company has the right to charge the service fee of the day according to the actual situation of your use of the service within 24 hours after the end of the service of a day, and deduct it from your account (bank card or prepaid account). You should pay close attention to the change of account amount (bank card remaining amount or prepaid account balance). If your account balance (or bank card balance) is insufficient, the Company has the right to immediately suspend or terminate the service provided to you. At the same time, you should recharge the account amount to the amount sufficient to pay the above service fee within 24 hours after the service is suspended or terminated. For each overdue day, the Company has the right to charge you liquidated damages at the rate of 3% of the unpaid fees until the date of actual payment. At the same time, if you are overdue, the Company has the right to immediately suspend or terminate the service provided to you, and your content data will only be retained for 168 hours after the suspension or termination of the service (except for those content set up to destroy by yourself).

5.5 The Company will provide the service you ordered in accordance with this Agreement, and be responsible for the daily maintenance and troubleshooting of this service, except for the failure and service unavailability caused by you, force majeure or reasons that are out of the control of the Company.

5.6 When you choose the cloud computing services of the Company:

(1) The Company may upgrade the cloud computing services or migrates the computer room environment in order to provide you with better services. The Company will issue an announcement or notice for the above operations in advance, and you should support and cooperate.

(2) The Company has the right to migrate your content within the Company’s cloud computing platform based on the needs of operation and maintenance management, but the Company will not process or change the data. You agree that the above operation does not constitute any infringement of your privacy or confidential information.

5.7 You acknowledge and agree that some of the preferential activities or billing policies are based on your commitment to the service duration or service volume. Therefore, if you unsubscribe in advance, the Company has the right to recover the original price, collect the shortfall payment, charge the penalty, or charge the refund fee, cancel the voucher, and ask you to pay the fee for using the free voucher. The specific rules shall be subject to the corresponding display page or the corresponding order form of the self-service of the Company.

6. Protection of Privacy and Other Personal Information

Once you agree to this agreement or to use the service, you agree that the Company may use and disclose your personal information in accordance with the following terms and conditions:

6.1 Account and Password

When you register as an online self-service platform user, we will ask you to set your account and password to identify you. You can only use the account through the password you set. If you disclose the password, you may lose your personal identification information and may cause adverse legal consequences to you. When the account and password are in potential or real danger for any reason, you should contact the Company immediately. You should be responsible for all consequences caused by the disclosure of account number and password.

6.2 Account Information

When you complete the account registration or activation process, you should provide your true name, address, nationality, telephone number and email address to the Company. You can also choose to fill in the relevant additional information (including but not limited to your company’s province and city, time zone and postal code, fax number, personal home page and your position). In order to provide you with targeted new services and opportunities, you understand and agree that the Company, its affiliated companies or other websites you log in will inform you of such information through your email address or mobile phone.

6.3 Bank Account and Other Information

If the services provided by the Company require you to provide your bank account information, or account information such as Alipay, WeChat, etc., after you provide the corresponding information, the Company will strictly carry out the relevant confidentiality conventions.

6.4 Login Records

In order to ensure the security of the service you use and constantly improve service quality, the Company will record and preserve relevant information on your login and use of the service. Unless otherwise agreed by you and the Company or required by law, the Company undertakes that such information will be provided to any third party except for affiliates of the Company.

6.5 Advertisements

The Company will conduct comprehensive statistics on the identity data of users of the serviceand use or disclose such data for the needs of advertisements, sales or rewards.

6.6 External links

This Website includes links to other websites, but the Company shall not be liable for privacy policy of any such other website. The Company may add websites of business partners or Shared brands whenever needs.

6.7 Security

The Company only makes information it acquires not lost, abused and altered in line with security measures including backing up data to other servers and encrypting user passwords provided under existing technologies. Despite such safety measures, the Company does not ensure on absolute security of such information.

7. System Interruption or Failure

The Company shall not be liable for damages on your unavailability of various networking services occurred when system may not function properly due to the following conditions, including without limitation:

7.1 Failure of telecommunications equipment to carry out data transmission

7.2 Due to force majeure factors such as typhoon, earthquake, tsunami, flood, poweroutage, war, terrorist attack and etc., the Companys system fails to perform services.

7.3 Service interruption or delay due to hacker attacks, virus invasion, technical adjustments or failures in the telecommunications sector, website upgrades, banking problems and etc.

8. Scope and Limitation of Liability

8.1 The Company shall only be liable for the liabilities expressly set forth in this agreement.

8.2 The cooperators of the service shall be responsible for the quality and content of the service provided by itself, for which the Company shall not be responsible for.

8.3 If the service you purchase is not available due to reasons unaccountable to the Company or force majeure factors, it is not the responsibility of the Company. Based on the characteristics of the Internet, the Company reminds you that you shall back up data from time to time for the Company will not be responsible for data loss. The Company is not responsible for the unavailability of the service due to improper adjustment or configuration of your own system or other reasons of yours, and that the Company is not responsible for the losses of you or any third party caused by any act or omission of any third party or the losses of any third party who receives the service of the Company indirectly through you.

8.4 The Company shall not be liable for any indirect, punitive, special, or derivative damages related to or arising out of this agreement, no matter in what way, whether arising from breach of this agreement (including breach of warranties) or tort, including but not limited to damages for business loss, loss of profits or revenues, loss of data or loss of other economic interests, even though the Company has been informed the likelihood of such damages. In addition, liabilities of the Company for damages mentioned above shall be excluded even though exclusive remedies specified in this agreement fails to achieve its basic purpose.

8.5 If your website is under hacker attack including cyber-attack from any third party, you shall immediately communicate with the Company in order to ensure the quality of services, but you still have to pay the Internet flow or bandwidth caused thereby.

8.6 The Company provide fault control mechanism of 7 * 24 hour fault monitoring, automatic recovery and etc. for the service, guaranteeing timely processing service failure and recovery. When the service node failure occurs, the node will be replaced by other nodes automatically through local load balancer and global load balancer. When the whole service failure occurs, the company will immediately notify the customer in accordance with the corresponding contingency plans for processing.

8.7 The Company shall make sure the service you purchase is available. Combined with the relative characteristics of the service you purchased, the service may be available refers to that the websites, files, stream media and other content under your domain name used in the service can be visited or downloaded, and the service may be unavailable refers to that after the available service time is deducted from the total service time, the remaining time is unavailable.

8.8 If the whole website of the service you purchase is unavailable due to the Companys own reasons, the Company will calculate the fees by minutes (calculated as one minute when less than one minute) and exempt corresponding service fees from the total service expenses in accordance with the actual unavailable time. The maximum amount of service fees exempted in one day shall not exceed the due service fees in that day and shall not be accumulated in any way into next day. You agree that except for the previous situation in this clause, the Company shall not be liable for any of your other damages due to unavailability of the service.

8.9 Unless otherwise provided herein, you agree that the liabilities of the Company on compensation is limited to direct economic losses and the total amount of such compensation shall not exceed the total service fees charged on you in that day under any circumstance.

8.10 If you purchase the cloud computing services, you shall be responsible for the normal operation of cloud server software provided in it, and if any event that affects the stability of network occurs to such cloud server, including but not limited to hacker attack, virus attack, sending spams in bulk, or becoming a source of attack, and causing serious network security problem and affecting other users thereby, the Company will notify you by telephone or email (written notice will being sent later) to correct and has the right to limit your network connection (for example, suspend the network connection or limit the flow for no more than 24 hours), and if the hacker attack still exists after 24 hours, the Company has the right to continue the limitations on your network until such attack stops. You agree that such situation shall not be deemed as service unavailability, and shall not be regarded as the Companys breach of this agreement and the Company undertakes no default responsibility under this situation. For any and all the losses caused to the Company or the Companys other customers, you shall indemnify.

9. Liabilities for Breach

9.1 If the Company has found or received complaints from others on your violation of this agreement or any of your malicious behaviors, the Company has the right to remove and block relevant contents without notice, inflict punishments including but limited to warning, restricting or prohibiting the use of part or all of the functions and blocking or canceling ID against illegal ID depending on the seriousness of your behavior, and make the result of its handling public.

9.2 The Company has the right to take appropriate legal action against any behavior that violates relevant laws, regulations or provisions of this agreement in its reasonable judgment, report to relevant administrations in accordance with the laws or regulations on preserve relevant information and etc… You shall be solely responsible for all legal responsibilities caused under this situation.

9.3 You understand and agree that you shall be solely responsible for claims, demands or losses asserted by any third party due to your violation of this agreement or the provision of relevant service clauses and indemnify the Company for its losses suffered under this situation(if any).

9.4 Unless otherwise stated in written, to the extent permitted under laws of the Peoples Republic of China, the Company make no express or implied warranties or representations in any form on the operation of this Website and information, content, product (including but limited to software) subsisted thereon.

10. Entire Agreement

This agreement is composed of the clauses herein and all rules published on this Website. Relevant nouns can be quoted and referred to mutually. If there exists any different understanding, the clauses herein shall prevail.

You understand and acknowledge this agreement, namely you understand and acknowledge the content of its components. You and the Company shall be bound by the components of this agreement once you use the service.

If any clause of this agreement is held invalid, void or unenforceable for any reason, such clause shall be considered divisible, and the validity and enforceability of the remainder of this Agreement shall not be impaired or affected thereby.

11. Protection of Trademark and Intellectual Property

11.1 Except for products or services of third parties, the intellectual property including, without limitation, patent right, copyright, trade secret and etc. of all the contents on this Website including but not limited to works, pictures, files, information, data, framework and Website design, is legally owned by the Company or its affiliates.

11.2 Unless permitted in written by the Company or its affiliates, no one shall use, modify, copy, publicly spread, change, distribute, release or publicly publish any program or content on this Website without authorization.

11.3 It is your obligation to respect intellectual property, so you shall solve relevant issues including but not limited to software copyright, application permission on your own and the Company has no obligation to check. If you has executed this agreementyou are deemed to have admitted the above-mentioned provision and have finished all related work on such admission. In case of any violation, you shall be reliable for any damages and the Company reserves the right to terminate this agreement.

11.4 Once you execute this agreement, in respect of any information or contentincluding without limitation, customer review, customer consultation and any kind of articleyou provide, upload, create or post in any form on this Website including but not limited to text, comment, image, photograph, video, audio, you hereby grant to the Company and its affiliates a non-exclusive and royalty free license to use all related legitimate rights and interests subsisted thereon including copyright, portrait rightname of user ID and etc. Copyright used hereof includes but not limited to right of reproduction, right of distribution, right of rental, right of exhibition, right of performance, right of projection, right of broadcasting, right of communication by information networks, right of cinematization, right of adaptation, right of translation, right of make collection of works and other rights to which a copyright owner is entitled.

11.5 You shall ensure all kinds of information or content you post on this Website does not Infringe any third partyportrait, privacy, intellectual property rights and other legitimate rights and interests, or else the Company has the right to take measures(including without limitation, remove or disconnect links) at any time and reserves the right to make claims on the Company losses due to your behavior.

12. Applicable Law and Dispute Resolution

12.1 The validity, construction, performance and settlement of dispute of this agreement shall be governed and construed in accordance with laws and regulations of the Peoples Republic of China, regulations issued by telecom administrations, as well as the computer industry standards.

12.2 Any dispute related to this agreement or the performance thereof shall be resolved by amiable negotiation. If a dispute fails to be settled in the manner referred to in the preceding sentence, such dispute shall be submitted to the competent peoples court of the place where the Company is domiciled which has jurisdiction.

12.3 You and the Company confirm that the option to execute this agreement is completely equal and fair to both parties. Either can choose to execute or not to execute this agreement without compulsion. This agreement is a representation of true intentions after prudent consideration by both parties. There is no situation where one party increases the other partys liabilities or escapes from its obligations. Any party who has executed this agreement or promises to abide by this agreement shall be considered to have forsaken the right to question the fairness of this agreement.

This Agreement is written in both English and Chinese. If there exists any inconsistency between the English and Chinese versions, the Chinese version shall prevail for all purposes.